African eDevelopment http://www.africanedevelopment.org Telecoms and ICT Training Tue, 24 Apr 2012 10:56:20 +0000 en hourly 1 http://wordpress.org/?v= The Credit Crunch, how can ITIL Help? http://www.africanedevelopment.org/?p=3822 http://www.africanedevelopment.org/?p=3822#comments Tue, 01 Nov 2011 08:15:32 +0000 African eDevelopment http://www.africanedevelopment.org/?p=3822 Continue reading →]]> http://www.africanedevelopment.org/?feed=rss2&p=3822 0 ITIL : Why are businesses failing to provide consistent customer service? http://www.africanedevelopment.org/?p=3798 http://www.africanedevelopment.org/?p=3798#comments Mon, 31 Oct 2011 15:49:47 +0000 African eDevelopment http://www.africanedevelopment.org/?p=3798 Continue reading →]]> http://www.africanedevelopment.org/?feed=rss2&p=3798 0 ITIL Recognized to Reduce Costs http://www.africanedevelopment.org/?p=3789 http://www.africanedevelopment.org/?p=3789#comments Mon, 31 Oct 2011 14:48:00 +0000 African eDevelopment http://www.africanedevelopment.org/?p=3789 Continue reading →]]> http://www.africanedevelopment.org/?feed=rss2&p=3789 0 ITIL Case Study: Cincinnati Children’s Hospital Medical Center http://www.africanedevelopment.org/?p=3777 http://www.africanedevelopment.org/?p=3777#comments Mon, 31 Oct 2011 13:47:14 +0000 African eDevelopment http://www.africanedevelopment.org/?p=3777 Continue reading →]]> http://www.africanedevelopment.org/?feed=rss2&p=3777 0